House Rules – Retreat on Estuary

To ensure a relaxing and enjoyable stay for all guests, please review our house rules.

Guest Eligibility

  • Retreat on Estuary is an adults-only property.
  • Bookings are available for guests aged 18 years and over only.
  • No visitors or additional guests are permitted during your stay.

Linen & Towels

  • All linen is provided for your stay.
  • Please note: towels are not supplied. Guests are required to bring their own bath and beach towels.

Internet & Connectivity

  • No Wi-Fi is available at Retreat on Estuary.
  • Due to the location and surrounding park occupancy, mobile reception and data speeds may be limited at times.

Check-in & Check-out

  • Please adhere to the specified check-in and check-out times as outlined in your booking confirmation to allow for a smooth transition for incoming guests.

Quiet Hours

  • Quiet hours are observed from 10:00 pm to 7:00 am.
  • We kindly ask guests to keep noise to a minimum during this time to respect neighbouring properties.

No Smoking

  • Retreat on Estuary is a strictly non-smoking property.
  • Smoking is not permitted inside the retreat or in common areas.

Facilities

  • Guests are welcome to use the facilities of Estuary Hideaway Holiday Park, including the swimming pool, during their stay.

Parties & Pets

  • No parties or events are permitted.
  • Pets are not allowed under any circumstances.
  • Breach of this policy will result in immediate forfeiture of the bond and possible eviction.